The undefinable concept of the “human factor” is an idea that comes up as businesses modernize. As a society, we’ve increasingly moved away from manufacturing line automation and forward into information automation. If businesses are going to automate so many tasks, how are they going to maintain the human factor?
We recently discussed ways that organizations can integrate media into their Computerized Maintenance Management Systems (CMMS). In that article, we put the emphasis on video, web pages, and similar media types, and the logistics of how organizations can use that content. Those same tips come into play when you want to create knowledge within your CMMS and communicate it to workers.
Video, images, files, and other forms of content can all add considerable value when stored in your cloud-based Computerized Maintenance Management System (CMMS). You can use media libraries to create more meaningful training tools, follow manufacturer’s user guides, link online spec sheets, and communicate up-to-date internal procedures.
For a long time, data center maintenance was essentially split into two key categories. In one, you had the IT administrators and experts who managed the IT equipment and worked to keep everything running smoothly. In the other, you had the facilities team that looked after power, cooling, access control and environmental systems. This segregation worked when data centers were fairly static, but IT functionality has become more important than ever, leading to a situation in which data centers are increasingly a mission-critical part of businesses and society as a whole. The result has been an increased emphasis on delivering reliability and efficiency while also developing innovative, high-density IT configurations.
“Safety first” is a common motto for many maintenance teams. Promoting Occupational Safety and Health (OSH) is a priority in any sector, but especially in industries where teams are regularly interacting with equipment that presents hazards – be it data center systems that can electrocute technicians who don’t follow proper procedures or industrial machinery that presents mechanical hazards if best practices are not complied with.
Those in an educational environment know that school districts must maintain diverse assets types across a wide range of facilities. Maintenance managers need to keep up with these demands while dealing with the extremely limited budgets that come with working in the public sector. Economic challenges often force school districts to defer maintenance projects or cling to aging facilities that create numerous operational challenges. These factors come together to force facilities teams to consider innovative ways to support everyday operations, and education asset management systems can help.
To say that facility maintenance operations have a reputation for being complex is a massive understatement. That said, maintenance managers and engineers may want to start getting ready for new layers of complexity as the Internet of Things takes hold and contributes to the meteoric rise of the building automation industry.